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Problem with SSD gen 4 with older motherboard


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31 replies to this topic

#31 0lds0d

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Posted 01 April 2024 - 08:46 PM

TY. U2.

 

Maybe the Mods could give an even  better explanation.


Edited by 0lds0d, 01 April 2024 - 08:48 PM.

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#32 DaRcK

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Posted 03 April 2024 - 12:41 AM

Little update. 

 

I purchased a PCIe 3.0 adapter to test the SSD as an external drive, and while playing games, it keeps crashing without a BSOD. and it give couple of worrying err.

MiniToolBox by Farbar  Version: 13-05-2022
Ran by YuuriSan (administrator) on 03-04-2024 at 08:28:41
Running from "C:\Users\YuuriSan\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: Z270-Gaming 3 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/03/2024 08:22:16 AM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (04/03/2024 08:18:37 AM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (04/03/2024 08:16:36 AM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (04/03/2024 08:14:05 AM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (04/03/2024 08:09:17 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EADesktop.exe, version: 13.166.0.5679, time stamp: 0x66032ff7
Faulting module name: ntdll.dll, version: 10.0.19041.3996, time stamp: 0x39215800
Exception code: 0xc0000374
Fault offset: 0x00000000000ff349
Faulting process id: 0x2bb8
Faulting application start time: 0x01da8585131560ee
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 602a95ad-c315-425c-a597-3b50c3a84e29
Faulting package full name: 
Faulting package-relative application ID:

Error: (04/03/2024 07:57:32 AM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file E:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\ThirdParty\CEF3\Win64\libcef.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program EpicGamesLauncher because of this error.

Program: EpicGamesLauncher
File: E:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\ThirdParty\CEF3\Win64\libcef.dll

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
	- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
	- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C000000E
Disk type: 3

Error: (04/03/2024 07:57:32 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EpicGamesLauncher.exe, version: 16.2.1.0, time stamp: 0x6605bf2e
Faulting module name: ntdll.dll, version: 10.0.19041.3996, time stamp: 0x39215800
Exception code: 0xc0000006
Fault offset: 0x0000000000032c91
Faulting process id: 0x23ec
Faulting application start time: 0x01da85827b8f8e77
Faulting application path: E:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b776ddbe-7056-49dc-a148-38b7a136f1f1
Faulting package full name: 
Faulting package-relative application ID:

Error: (04/03/2024 07:51:11 AM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (04/03/2024 07:37:29 AM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program EpicGamesLauncher.exe because of this error.

Program: EpicGamesLauncher.exe
File: 

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
	- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
	- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C000026E
Disk type: 0

Error: (04/03/2024 07:37:29 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EpicGamesLauncher.exe, version: 0.0.0.0, time stamp: 0x6605bf2e
Faulting module name: ntdll.dll, version: 10.0.19041.3996, time stamp: 0x39215800
Exception code: 0xc0000006
Fault offset: 0x0000000000032c91
Faulting process id: 0x27fc
Faulting application start time: 0x01da85805a07b3d4
Faulting application path: E:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ee71638e-142e-4a24-82c0-752d59da3e8e
Faulting package full name: 
Faulting package-relative application ID:


System errors:
=============
Error: (04/03/2024 08:25:18 AM) (Source: Microsoft-Windows-WHEA-Logger) (EventID: 1) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Error: (04/03/2024 08:25:17 AM) (Source: stornvme) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\RaidPort0.

Error: (04/03/2024 08:22:42 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-3J0O0PK)
Description: Event-ID 10010

Error: (04/03/2024 08:18:37 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The EAAntiCheatService service terminated with the following error: 
%%87 = The parameter is incorrect.

Error: (04/03/2024 08:09:13 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The EABackgroundService service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (04/03/2024 08:07:18 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The EABackgroundService service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (04/03/2024 07:56:53 AM) (Source: Microsoft-Windows-WHEA-Logger) (EventID: 1) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Error: (04/03/2024 07:56:52 AM) (Source: stornvme) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\RaidPort0.

Error: (04/03/2024 07:51:31 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-3J0O0PK)
Description: Event-ID 10010

Error: (04/03/2024 07:19:22 AM) (Source: volsnap) (EventID: 1) (User: )
Description: The shadow copy of volume E: could not create shadow copy storage on volume E:.


Windows Defender:
================
Date: 2024-03-29 04:57:44
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

=========================== Installed Programs ============================

Battlefield™ 2042 (HKLM-x32\...\{45e281f3-1414-47ea-bb64-4f50d50121f3}) (Version: 1.0.77.51009 - Electronic Arts)
EA app (HKLM\...\{C2622085-ABD2-49E5-8AB9-D3D6A642C091}) (Version: 13.166.0.5679 - Electronic Arts) Hidden
EA app (HKLM-x32\...\{c3d1a34e-884e-4029-acbf-94684808334d}) (Version: 13.166.0.5679 - Electronic Arts)
Epic Games Launcher (HKLM-x32\...\{B85FAA6E-A9AA-4655-9029-E1A4EDC05E1A}) (Version: 1.3.93.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32\...\{44E0B48B-701F-4267-95D1-1EE1C029B6D0}) (Version: 2.6.1 - Epic Games, Inc.)
Launcher Prerequisites (x64) (HKLM-x32\...\{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Microsoft Update Health Tools (HKLM\...\{1FC1A6C2-576E-489A-9B4A-92D21F542136}) (Version: 3.74.0.0 - Microsoft Corporation)
NVIDIA Graphics Driver 551.76 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 551.76 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.21.0713 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
Razer Synapse (HKLM-x32\...\Razer Synapse) (Version: 3.9.0229.022700 - Razer Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Update for Windows 10 for x64-based Systems (KB5001716) (HKLM\...\{B9A7A138-BFD5-4C73-A269-F78CCA28150E}) (Version: 8.94.0.0 - Microsoft Corporation)

Packages:
=========
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2024-03-29] (Microsoft Corporation)
Killer Intelligence Center -> C:\Program Files\WindowsApps\RivetNetworks.KillerControlCenter_3.1523.1205.0_x64__rh07ty8m5nkag [2024-03-29] (INTEL CORP) [Startup Task]
Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe [2019-12-07] (Microsoft Studios) [MS Ad]
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.965.0_x64__56jybvy8sckqj [2024-03-29] (NVIDIA Corp.)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1136.2333.0_x64__8wekyb3d8bbwe [2024-03-29] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1136.2333.0_x86__8wekyb3d8bbwe [2024-03-29] (Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 16341.27 MB
Available physical RAM: 9891.83 MB
Total Virtual: 19285.27 MB
Available Virtual: 9254.08 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:194.66 GB) (Free:56.14 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:270.45 GB) (Free:24.14 GB) NTFS
3 Drive e: (Windows) (Fixed) (Total:292.87 GB) (Free:245.71 GB) NTFS
4 Drive f: (New Volume) (Fixed) (Total:638.53 GB) (Free:344.79 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-3J0O0PK

Administrator            DefaultAccount           Guest                    
WDAGUtilityAccount       YuuriSan                 

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

It appears that the SSD keeps disconnecting, preventing the creation of a dump file.






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