Windows 11 new install Chrashing after 90 minutes give or take

Windows 11 fresh installation crashes after about 90 minutes regardless of whether I play games watch movies or the computer just sits idle.

Last 24 hours 11 times.

Speccy snapshot 

http://speccy.piriform.com/results/yt1X5S6ldC5x8CiBuKKoIGY

Grateful for help

We can see at least two problems in Speccy but we are missing the Sysnative Folder which provides so much more information + any crash dmp/s for a BSOD analyst.

Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

After you have clicked on Choose file you need to wait a second or so and then click on the Attach This File tab, the folder will not get uploaded if you do not do this.

Can you also provide the brand and model name or number of the PSU.

Hi, Welcome to BC.

As we do not know how you did your install was installing Windows then Installing your Chipset Drivers, SATA and then the Lesser drivers what you did from your Motherboard Support Page : https://rog.asus.com/ca-en/motherboards/rog-strix/rog-strix-b650e-f-gaming-wifi-model/helpdesk_download/   ???

Waiting for the Sysnative Collection to be attached.

Hi 

The PSU is a Asus Rog Thor II 1200w

I did attach the file but i will try again i surely did something wrong

I installed Windows with a bootable usb first W10 then W11 (Same problem on both OS) on new drives all my old drives i wiped and took them out of my new build. 

All the hardware are new so the only thing i kept was the case.

Then installed  chipset, sata, all the other after that then graphics (adrenalin) in that order,

Then i ran Driver booster pro and installed every other driver that the program found outdated

This week I ran Memtest on all 4 of my RAM one at a time and in all slots and the computer frooze around an hour and a half.

Sry how do i provide and Crash dumps? 

Sry for bad English

Best regards 

Hi, there is no need to run Driver booster pro unless the system is around 8-10yrs old.

All your drivers are on your Support Page.

Try installing with out using that as that would think is the problem, wrong driver installed.

There were No dump Files collected in the Report.  Did you run a cleaner after the BSOD.  If so it deleted the needed files.

Make sure are set up for Dump Files (small) : https://www.windowscentral.com/how-manage-crash-dump-settings-windows-10 /11

Turn off in BIOS ASUS Fast Boot for the same reasons as below :

Turn off MS Fast Start : https://www.windowscentral.com/how-disable-windows-10-fast-startup /11 and WHY !!!

EDIT : Do not take Drivers from Windows Update Optional or otherwise

Edited by Pkshadow, 14 March 2024 - 05:09 PM.

A couple of your Drives are identifying as : Microsoft Storage Space Device (SSD)  which have not seen before. 

The Chipset should identify these or Drive Booster Pro has stuck in more bad drivers.

DxDiagx86

=========

What did you get here : Microsoft.DesktopAppInstaller_1.17.10691.0_x64__8wekyb3d8bbwe  - crashing

Not seen this before :

Bifogade filer:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ff41d9c7-28b2-4e08-97e3-0e63f93e8005.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240311_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.af24b072-e58d-40f0-a174-6665bab6c37c.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1698ecee-826f-4172-ac3b-3db1c58e0d4e.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2b72f015-04ce-4764-afd0-534f1e6ec7b6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6ba671fa-ed72-47c6-aa00-23f93b946fd5.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9e8c6354-19c6-4914-a25f-48026ffbb873.tmp.xml

The files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Deskto_dafb1ae5b3db6198ed233c45f11513582f1128_7ed97ac0_e35204b1-0e56-48fd-beff-25e00089ba4d

Analysis symbol:
Checking connection again: 0
Report ID: a0c116d3-d3a0-4247-9d79-e235b1fbee77
Report status: 268435456
Hash bucket: ab02d98bb5a5634703fdba0bb2680cba
Cab GUID: 0
+++ WER1 +++:
Error bucket 1551270784429631924, type 5
Event Name: MoAppCrash
Answer: Not available
Cabinet ID: 0
 

WindowsPackageManager.dll

This seems to be a issue : Microsoft.DesktopAppInstaller_1.17.10691.0_x64__8wekyb3d8bbwe

There are no Dump Files so leave this for the Kernel Dump Expert to view late this date or early next.

Edited by Pkshadow, 14 March 2024 - 06:59 PM.

(IMHO suggest do another clean install and do not use Drive Booster.  Get your drivers from the maker of the products and from M/B Support Page)

 

There are no Dump Files so leave this for the Kernel Dump Expert to view late this date or early next.

This may help: https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/configure-system-failure-and-recovery-options

Hi, there is no need to run Driver booster pro unless the system is around 8-10yrs old.

 

All your drivers are on your Support Page.

 

Try installing with out using that as that would think is the problem, wrong driver installed.

 

There were No dump Files collected in the Report.  Did you run a cleaner after the BSOD.  If so it deleted the needed files.

 

Make sure are set up for Dump Files (small) : https://www.windowscentral.com/how-manage-crash-dump-settings-windows-10 /11

 

Turn off in BIOS ASUS Fast Boot for the same reasons as below :

Turn off MS Fast Start : https://www.windowscentral.com/how-disable-windows-10-fast-startup /11 and WHY !!!

 

EDIT : Do not take Drivers from Windows Update Optional or otherwise

I have never had any BSOD it just freeze for like 3-4 secs and then reboots or just turn black and reboots so i have not run a cleaner.

(IMHO suggest do another clean install and do not use Drive Booster.  Get your drivers from the maker of the products and from M/B Support Page)

I did a fresh install today and wiped all my drives then downloaded all drivers to my MOBO Graphics and Processor from the makers.

Turned off MS fast start  and fast boot. And still its crashing after 1 hour and 20 minutes give or take 10-15 minutes

Run Memtest on 1 stick of ram at a  time for what is allowed for free, then repeat the test again on the same stick.  Then the next and so forth.

1 stick as per Manual for the slot info,

Speccy Reports 63gig of ram.

So above needs to be done please.

Your ram CMK64GX5M2B5200Z40 is not on the Compatibility Page of the Motherboard

https://rog.asus.com/ca-en/motherboards/rog-strix/rog-strix-b650e-f-gaming-wifi-model/helpdesk_qvl_memory/

Your ram CMK64GX5M2B5200Z40 is not on the Compatibility Page of the Motherboard

https://rog.asus.com/ca-en/motherboards/rog-strix/rog-strix-b650e-f-gaming-wifi-model/helpdesk_qvl_memory/

Yes i did notice that earlier today so i ordered new rams that is on the compatiibility list today. 

Hopefully that is my problem Thanks for all the help so far i will get back when they get here. 

Did not mention what your getting.

As per Chip Specs to be compatible without XMP turned on : https://www.amd.com/en/products/apu/amd-ryzen-7-7800x3d

I have never had any BSOD it just freeze for like 3-4 secs and then reboots or just turn black and reboots so i have not run a cleaner.

 

For clarity;

 

I have never had any BSOD it just freeze for like 3-4 secs and then reboots or just turn black and reboots so i have not run a cleaner.

 

 

For clarity;

 

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

 

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc  the behaviour should be described as the "computer shut down unexpectedly" or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

 

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.

 

I apologize for the incorrect term my entire life ive only heard in Swedish Datorn kraschade = PC Crashed or Blå skärm = BSOD so when i did not have a BSOD i just wrote Crashed .

 

Yes i did notice that earlier today so i ordered new rams that is on the compatiibility list today. 

 

 

Something to keep in mind for the future, a CPU must be compatible with a MB whereas the RAM has to be compatible with both the CPU and the MB, this because a MB can be compatible with faster CPUs than the one in your list of parts and MB manufacturers often state RAM speeds that far exceed that which any compatible CPU can handle, this is misleading at the least or dishonest at worst.

 

I bought all parts from a vendor that only lets you pick parts that works together obviously that is Horsebleep 

 

Your ram CMK64GX5M2B5200Z40 is not on the Compatibility Page of the Motherboard

 

 

For the best and most stable performance you should where possible purchase a CPU and RAM that have been tested and approved by the motherboard manufacturer, this is referred to as the QVL ( qualified vendors list ) understand though that there are too many products released for them all to be tested so other hardware will be compatible but not proven to be by the manufacturer of the motherboard.

 

I could be wrong but I do not suspect a RAM problem here and this for a couple of reasons, the RAM is the correct speed for the CPU and is made for the 600 series AMD chipset.

 

Can I just ask which two memory slots on the MB are the two sticks of RAM populating.

 

They are in the slots that the manual states to 2 and 4 

 

I got my new rams today and it works 12 hours and no errors or reboots or anything 

Thanks to all of you for your time and effort,

 

The PSU is a Asus Rog Thor II 1200w

 

 

A possible contender as the cause, the first versions of the PSU had problems that are almost identical to what you are having and since the problems were raised with Seasonic who make the innards of the PSU no confirmation has been forthcoming as to whether or not the known issues had been corrected, this has resulted in the PSU while being rated as High end the ranking has a ( speculative position ) which = unknown.

 

Get back to us regarding the RAM slots and I will then suggest a test for you.

 

Dont know if this is a first version of this PSU since i bought it like 6 days ago but it was not the problem for me.

 

again thank you all

Edited by SmaskigBanan, 16 March 2024 - 04:57 PM.